What are the NYC click-to-cancel fines ($525 / $1,050 / $3,500)?
Quick answer
DCWP's penalty schedule (6 RCNY 6-47) lists $525 for a first click-to-cancel violation, $1,050 for a second and $3,500 for a third or later violation. Separately, 6 RCNY 5-110.2 makes a violator liable for amounts charged after the consumer's first attempt to cancel. The underlying rule (6 RCNY 5-110 to 5-110.3) has applied since October 1, 2026.
Short version: the answer is above. If you need to comply, the NYC click-to-cancel kit gives you the templates, checklist and official sources for this law. $49 one-time, instant download.
Key facts and official sources
| Item | What the law says | Source |
|---|---|---|
| Rule | 6 RCNY 5-110 to 5-110.3 (DCWP Click to Cancel) | Official source |
| Effective | October 1, 2026 | Official source |
| First violation | $525 (6 RCNY 6-47) | Official source |
| Second violation | $1,050 (6 RCNY 6-47) | Official source |
| Third and later | $3,500 per violation (6 RCNY 6-47) | Official source |
| Restitution | Liable for amounts charged after the consumer's first cancellation attempt (5-110.2) | Official source |
| Last verified | October 18, 2026 | Astor Ventures |
Want it done in an afternoon? The NYC click-to-cancel kit turns these rules into fill-in templates, a checklist and a tracker, with the official sources quoted. One-time payment, instant download.
FAQ
Is this the same as NYC self-storage fines?
No. Self-storage uses a different schedule (6 RCNY 6-90: $750 / $900 / $1,000, and $3,500 for knowing violations). Click-to-cancel uses 6-47's $525 / $1,050 / $3,500 row.
Do I also have to refund after a bad cancel flow?
Yes. 5-110.2 ties liability to charges made after the customer first tried to cancel.
Where is the official text?
DCWP's Notice of Adoption PDF on nyc.gov adds 5-110 to 5-110.3 and the 6-47 penalty row.
Is this legal advice?
No. General information only.
Also run a self-storage facility in New York City? Separate city rules for storage operators (DCWP license, schedule of rates, 60-day notice before a rate increase) start November 1, 2026: see the NYC self-storage kit and countdown.
Related guides
Ready to comply? Buy the NYC click-to-cancel kit → ($49 one-time)